If your tracking states that your package has been delivered but you have yet to receive your order, please contact the carrier to get a detailed description of the delivery itself. Should you need to file a claim as the package was not delivered/missing, please do so. If you need further assistance regarding the claim please contact our Customer Service Representatives to help you.
*Once a package leaves our facility and is in the shippers' hands, we have no control over it and are not liable for any lost or damaged products.*