The simple answer is, yes, your points do expire. Points expire after one year of no activity on your account. To prevent this we ask you continue to stay active on your account and continue to make orders through the same account. We have had a lot of regular customers points expire due to customers not logging into their account when they order. Should you need assistance with logging in please go to the "How Do I Login?" or "I forgot my password" articles depending on your needs. Should you need further assistance with points, please contact our Customer Service Representatives and they will be glad to assist you.