- With the launch of our new site we are in the process of transferring over customer data! However, as passwords were unable to be transferred, you will need to re-activate your account and set up a new password.
- Please do not create a new account if you already have one with us. Use the link in the new account email to reset your password for your account. If you need to make a purchase in the interim, feel free to check out as a guest and we can apply your points at a later time.
- Please check your inbox and spam folders for the account activation email we'll be sending over for more information on how to activate your user account.
- If you have yet to receive the account activation email, please reach out to our Customer Service Representatives to request a new link be sent out to you!
Customer Service Representatives can be reached via email at support@volcanoecigs.com or by phone at 1 (866) 866-6370.